Terms of service

[09:23, 13/03/2026] Apj Luxury Hair: Return & Exchange Policy – Apj Luxury Hair
At Apj Luxury Hair, we are committed to providing high-quality human hair wigs and hair products. Due to the nature of our products and for hygiene reasons, we have specific guidelines for returns and exchanges.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, the item must be:
Unused and unworn
In its original packaging
Not washed, cut, colored, or altered in any way
With all tags and lace still intact
If the product has been worn, styled, or altered, it will not qualify for a return or refund.
Exchanges
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of receiving your order. We will gladly arrange an exchange or replacement.
Non-Returnable Items
The following items cannot be returned:
Wigs that have been worn, cut, or styled
Custom or special order wigs
Sale or discounted items
Return Process
To start a return, please contact our customer service with your:
Order number
Full name
Reason for return
Photo of the item (if damaged or incorrect)
Once your return request is approved, we will provide the return instructions.
Refunds
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, refunds will be issued to your original payment method within 5–10 business days.
Shipping Costs
Original shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received was incorrect or defective.
Contact Us
If you have any questions regarding returns or exchanges, please contact our customer support.
Thank you for shopping with Apj Luxury Hair, where beauty meets luxury.
[09:30, 13/03/2026] Apj Luxury Hair: Shipping Policy – Apj Luxury Hair
Thank you for shopping with Apj Luxury Hair. We are committed to delivering your order safely and on time.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location.
Germany: 2–5 business days
Europe: 3–7 business days
International: 7–14 business days
Please note that delivery times may be affected by customs delays or courier issues that are beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Incorrect Address
Please ensure your shipping address is correct when placing your order. Apj Luxury Hair is not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is delayed or lost during shipping, please contact the shipping carrier first. You may also contact our support team for assistance.
Thank you for choosing Apj Luxury Hair.
[09:32, 13/03/2026] Apj Luxury Hair: Privacy Policy – Apj Luxury Hair

At Apj Luxury Hair, we respect your privacy and are committed to protecting your personal information.

Information We Collect
When you place an order or interact with our website, we may collect the following information:

- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information

This information is used only to process your orders and improve your shopping experience.

How We Use Your Information
Your information may be used to:

- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services

Data Protection
We take reasonable measures to protect your personal information and ensure it is secure.

Third-Party Services
We may use trusted third-party services for payment processing and shipping. These companies only receive the information necessary to perform their services.

Your Privacy Rights
You have the right to request access, correction, or deletion of your personal information.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

By using our website, you agree to the terms of this Privacy Policy.
[09:54, 13/03/2026] Apj Luxury Hair: Terms of Service – Apj Luxury Hair

Welcome to Apj Luxury Hair. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Conditions
By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian to use this site. We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services
Apj Luxury Hair offers human hair wigs and related hair products. We strive to display product colors, textures, and details as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact product appearance.

3. Pricing and Payments
All prices are listed in the applicable currency and are subject to change without notice. Payments must be completed at checkout before orders are processed. We accept secure payment methods available through our store.

4. Order Acceptance
Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

5. Shipping and Delivery
Shipping times may vary depending on the customer’s location and courier services. Apj Luxury Hair is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

6. Returns and Refunds
Please review our Return Policy and Refund Policy for detailed information regarding returns, exchanges, and refunds. For hygiene reasons, wigs that have been worn, styled, or altered cannot be returned.

7. Intellectual Property
All content on this website, including images, logos, text, and product descriptions, is the property of Apj Luxury Hair and may not be copied, reproduced, or used without permission.

8. Limitation of Liability
Apj Luxury Hair shall not be held liable for any direct or indirect damages resulting from the use or misuse of our products or website.

9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page.

10. Contact Information
For any questions regarding these Terms of Service, please contact our customer support team.

Thank you for choosing Apj Luxury Hair.